FAQ
Frequently asked questions about our products and services
NightFn is a marketplace where independent sellers list digital Fortnite accounts. We handle discovery, secure checkout, delivery, and dispute mediation between you and the seller — but the listings themselves are owned and managed by sellers.
Once payment is confirmed, you receive the full account credentials (email + password) for the listing you purchased, along with any login instructions provided by the seller. Everything is shown directly in your order page.
Most orders are delivered within minutes. Delivery time depends on stock availability and the seller — your order page shows a live status indicator until credentials are released.
Yes, but securing it is your responsibility. Immediately after delivery, change the password and update the recovery email to one you control. NightFn requires sellers not to interfere with the account after delivery.
Because these are digital goods, all sales are generally final. Refunds or replacements are only granted when the seller fails to deliver, the account does not match the listing description, or the seller reverts/recovers the account before you secure it. Submit a ticket immediately if any of these happens — claims made after you've used or modified the account cannot be honored.
Every account purchased on NightFn is covered by a 14-day warranty starting from the moment credentials are delivered. If the original seller recovers, reverts, or otherwise causes you to lose access during this 14-day window — and the loss is not caused by you sharing credentials, getting banned, or failing to secure the account — you are entitled to a replacement of equal value or a full refund. The warranty does not cover Epic Games policy actions, voluntary trades, password changes you forgot, or any account activity after you've taken control. Open a ticket within the 14 days to claim it.
We accept cards, cryptocurrency (BTC, LTC, ETH, BNB), and selected voucher methods. All payments are processed through hosted, PCI-compliant providers — we never store your card details.
Communication and support happen entirely through NightFn so we have records in case of a dispute. Open a support ticket and our team will coordinate with the seller on your behalf.
Contact support immediately via a ticket and do not modify the account. If the issue is verified — non-delivery, mismatch with the listing, or seller-caused account loss — we'll arrange a replacement or refund through our dispute process.